FAQs

Downtown Tile

  • Do I need an appointment?

    Yes, we strongly recommend scheduling an appointment. Tile design requires detailed planning, precise measurements, and dedicated setup time. By booking ahead, we can dedicate our full attention to your project, help you explore options beyond basic selections, and develop a design that's both timeless and tailored to your vision. We also carefully consider your budget and work diligently to stay within your parameters while delivering customized results.
  • What is the difference between porcelain and stone?

    Stone is a naturally occurring material created by the earth, providing distinctive character and variation in each piece. It needs periodic sealing and specialized cleaning products to preserve its look. Porcelain is manufactured to mimic the appearance of natural stone. It's generally more affordable, demands less upkeep, and can be maintained using conventional cleaning methods.
  • How do I schedule an appointment?

    You can book an appointment by calling our store directly or sending us an email. Our team will respond within one business day to confirm your appointment.